imajin.

For internal teams

Scale how your organization creates value.

Turn your internal teams’ processes into Thinklets that execute work from start to finish under their supervision.

Group them into OutPacks that any department can use to achieve the goals that drive your company’s growth.

Explore ImajinBook a demo

Why don’t internal processes scale?

When knowledge is scattered and every team works differently, requests lose context, take longer, and create rework.

  • Knowledge lives with too few people

    As the operation grows, more and more tasks depend on the same people, and processes start to slow down.

    With Imajin

    Make that knowledge available through Thinklets and AI agents, freeing key people for the work that genuinely needs them.

  • Context and ways of working change across teams

    When a request moves from one department to another, information gets lost and each team ends up interpreting or executing the process differently.

    With Imajin

    Keep context connected and turn your processes into Thinklets that ensure every team follows the same steps, validations, and standards.

  • Requirements arrive incomplete

    Teams start working without all the information they need, leading to clarification, changes, and delays.

    With Imajin

    Collect and validate the right information from the start so every team can begin with clear, complete requirements.

  • Manual coordination takes too much time

    Follow-ups, updates, and administrative tasks make teams spend more time coordinating than executing.

    With Imajin

    Automate follow-ups, updates, and coordination across teams to reduce manual work and keep processes moving.

  • What you learn gets lost between projects

    When knowledge stays within each team or initiative, future projects end up repeating mistakes and solving problems that were already solved.

    With Imajin

    Capture those learnings and make them part of your organization’s knowledge so they can be reused across future projects.

  • Work isn’t connected to company goals

    Teams accumulate projects and tasks without knowing which ones truly contribute to the goals that create value for the company.

    With Imajin

    Connect work and its results to your OKRs and KPIs to measure impact and focus your teams on what truly creates value.

Turn your processes into OutPacks and replicate them across your organization

An OutPack packages your methodology into a ready-to-run internal process, built from multiple Thinklets and designed to be replicated consistently across your organization.

Thinklet
A Thinklet is a defined task or process that Imajin can run from start to finish, coordinating AI agents, people, tools, instructions, and context.
OutPack
An OutPack brings multiple Thinklets together into a complete internal process, built around your methodology and ready to be replicated consistently across your organization.
What defines an OutPack

  • Multiple Thinklets

    The Thinklets that execute each part of the process and, together, complete the work from start to finish.

  • Your methodology

    The steps, best practices, and criteria that define how the process should be executed.

  • Expected outcome & impact

    Define what the OutPack should produce, such as an implemented feature, a resolved request, or a completed report, and which OKRs or KPIs it contributes to.

  • Usage model

    Defines how the OutPack is used across the organization: subscription, pay per use, dedicated capacity, or outcome-based.

  • Process rules

    What information is required, which validations must be completed, and where approvals are needed.

  • Team access

    Any department can request, activate, and track the OutPack in one place.

Define how each OutPack is used across your organization

  • Subscription

    The team gets a defined amount of executions, credits, or hours that renews daily, weekly, or monthly.

  • Pay per use

    The team uses the OutPack as needed, with costs assigned based on each execution or resource consumed.

  • Dedicated capacity

    Reserve a set volume of OutPack resources exclusively for a team or department over a defined period.

  • Outcome-based

    The OutPack is activated to complete a specific outcome, such as resolving a request, implementing a feature, or generating a report.

For your company

Information is no longer fragmented
Connect information, decisions, and context across departments in one place, so knowledge doesn’t remain scattered across tools, documents, and teams.
Knowledge stays with the company
Capture your teams’ experience and learnings so they remain part of the organization, even as people change.
Work stays aligned with what creates value
Connect projects and processes to your OKRs and KPIs to ensure your teams work on what truly contributes to company goals and creates value.
Your entire operation in one control center
Oversee departments, priorities, projects, results, and risks in one place to make better decisions at the leadership level.

For your teams

More capacity
Handle more requests and initiatives while Thinklets reduce manual and repetitive work, giving your team more time for decisions, supervision, and higher-value work.
Less rework
Receive requests with the right information from the start to avoid clarifications, changes, and repeated work.
Less manual coordination
Automate follow-ups, updates, and information handoffs to keep work moving.
Faster onboarding
Help new team members understand how your organization works and contribute to real processes and projects faster.

OutPacks in action

Explore examples of how to turn your internal processes into OutPacks ready to be used across your organization.

  • OKR & KPI Tracking

    Usage model: Subscription — continuous tracking
    The team needs
    Know which projects truly create value and contribute to company goals.
    The OutPack executes
    Autonomous KPI updates, extracting data from multiple sources and using AI to assess progress and achievement.
    Your team supervises
    Sets goals and success criteria, measures business impact, and takes action to improve performance.
    Your company gains
    Reduce manual KPI tracking and analysis so your leaders can focus on making better decisions.

  • Vendor Evaluation & Onboarding

    Usage model: Pay per use — per vendor
    The team needs
    Speed up document review and approval across teams without skipping validations.
    The OutPack executes
    AI agents analyze and validate documents, detect risks, and perform initial onboarding and approvals.
    Your team supervises
    Reviews the generated assessment, evaluates risks, resolves exceptions and special cases, and gives final approval.
    Your company gains
    Approve more qualified vendors, faster and with less risk.

  • Internal Software Development

    Usage model: Dedicated capacity — monthly development
    The team needs
    Develop, test, and deploy faster without sacrificing quality, standards, or best practices.
    The OutPack executes
    Orchestrates development, testing, and deployment, coordinating people, tools, and AI agents.
    Your team supervises
    Oversees and resolves what requires human judgment: architecture, technical decisions, and complex features.
    Your company gains
    Expand development capacity to deliver more features, in less time and with better quality.

  • Employee Onboarding

    Usage model: Outcome-based — employee ready to start
    The team needs
    Make it easier to onboard new team members into projects without relying so much on team leaders for training.
    The OutPack executes
    AI agents onboard new team members, training them on the methodology and giving them the context they need to get started.
    Your team supervises
    Defines the methodology and training process, and confirms each person is ready to join the team.
    Your company gains
    Onboard new talent more easily and quickly, while reducing much of the training burden on leaders.

  • Infrastructure & Cybersecurity

    Usage model: Subscription — continuous monitoring
    The team needs
    Continuously monitor infrastructure and threats, covering more areas with less manual review.
    The OutPack executes
    AI agents monitor, detect, and mitigate incidents and threats, escalating cases that require human review.
    Your team supervises
    Defines what to monitor and how to respond, reviews critical incidents, and takes action when human intervention is required.
    Your company gains
    Reduce incidents, expand monitoring coverage, and accelerate response with less manual intervention.

  • Help Desk & Internal Support

    Usage model: Pay per use — per request
    The team needs
    Resolve internal requests quickly and effectively without overwhelming support teams.
    The OutPack executes
    AI agents resolve requests using the knowledge base and improve their responses with accumulated experience.
    Your team supervises
    Validates and maintains the knowledge base, defines policies and procedures, and resolves the most complex cases.
    Your company gains
    Resolve more requests in less time, reduce the support team’s workload, and maintain consistent service quality.

Start using Imajin in six simple steps

  • Step 1: Set up your organization

    Create your workspace, invite your team, and define the roles and permissions of the people who design, supervise, and execute your processes.

    • Teams
    • Roles
    • Access

  • Step 2: Add your knowledge and documentation

    Upload templates, forms, checklists, guides, and knowledge bases so your teams and AI agents know what to reference, collect, and complete in each process.

    • Templates
    • Forms
    • Checklists
    • Knowledge base

  • Step 3: Design how your processes run

    Define each process visually, step by step: stages, decisions, paths, outcomes, and human review points.

    • Visual builder
    • Paths
    • Human supervision
    • Approvals

  • Step 4: Connect your tools

    Connect CRM, ERP, email, calendars, infrastructure, and other systems so your teams and AI agents can access information and take action directly, with defined permissions and limits.

    • Integrations
    • MCP
    • Skills
    • Permissions

  • Step 5: Create and customize your agents

    Create agents for each need and define their instructions, templates, workflows, tools, and the level of access they need to work.

    • Instructions
    • Templates
    • Workflows
    • Permissions

  • Step 6: Create your Thinklet

    Bring context, processes, agents, tools, and human supervision together in a Thinklet that runs the work from start to finish.

    • Reusable
    • Supervised
    • End to end

Do you offer services to external clients?

Package your methodology into Thinklets and OutPacks to sell your services to multiple clients, consistently and at scale.

See how it works

Ready to scale your best processes across your organization?

Imajin is currently in closed beta and available by invitation only.

We’re working with leading companies to turn their best processes into scalable, AI-powered operations.

Request early access

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